shipping
Last updated September 2026
Where we ship
We ship to addresses across India. We don't ship internationally yet.
How ordering works
When you send your bag on WhatsApp, we check stock and reply with your final total and payment details. Your order is confirmed once payment is received.
Shipping charges
- Free shipping on orders of ₹2,500 and above.
- A flat ₹99 on orders below ₹2,500.
Delivery time
We pack and dispatch within 2 working days of payment. Delivery usually takes 3 to 7 working days after dispatch, depending on your pin code. Remote areas can take a little longer.
Tracking
We send your courier name and tracking link on WhatsApp as soon as your parcel is dispatched.
Cash on delivery
We don't offer cash on delivery right now. All orders are prepaid by UPI or bank transfer.
Wrong address or failed delivery
Please double-check your address and phone number before paying. If a parcel comes back to us because the address was incomplete or nobody was available after repeated attempts, we can re-ship it once you pay the shipping charge again.
Questions
Message us on WhatsApp at +91 84250 10209.
returns & exchanges
Last updated September 2026
Size exchanges
If something doesn't fit, you can exchange it for another size within 7 days of delivery, as long as it's in stock. The piece must be unworn, unwashed, and have its original tags and packaging.
To start an exchange, message us on WhatsApp with your order details and a photo of the piece. We'll share the return address. You pay for sending the piece back; we cover shipping the new size to you. If the size you want is out of stock, we'll give you store credit for the full amount.
Damaged, defective or wrong item
If your parcel arrives damaged, defective, or with the wrong piece, tell us on WhatsApp within 48 hours of delivery. Please send photos and your unboxing video. Once we confirm the issue, we'll send a replacement at no cost or give you a full refund, whichever you prefer.
Things we can't take back
- Earrings and jhumkas, for hygiene reasons, unless they arrive damaged or wrong.
- Pieces that have been worn, washed, altered, or have tags removed.
- Change-of-mind returns. We offer size exchanges instead of refunds.
Cancellations
You can cancel any time before we dispatch your order and get a full refund. Once the parcel has shipped, it can't be cancelled.
Refunds
Approved refunds are sent to the account you paid from within 7 working days of approval. We'll message you when it's sent.
Colour and fit
We shoot every piece carefully, but colours can look slightly different on different screens. Small colour differences aren't counted as defects.
privacy
Last updated September 2026
This policy explains what VIBE CHECK collects when you shop with us and how we use it.
What we collect
- Your name, phone number and delivery address, when you place an order on WhatsApp.
- Your order details, such as the pieces, sizes and amount.
- Payment confirmation, such as a UPI transaction reference. We never see or store your card details or UPI PIN.
Your bag on this website
Your bag is saved only in your own browser on your device, so it's still there when you come back. We can't see it until you send it to us. Clearing your browser data removes it. This website doesn't use advertising or tracking cookies.
How we use your information
- To confirm, pack, ship and track your order.
- To handle exchanges, refunds and questions.
- To tell you about new drops, only if you say you'd like that. You can ask us to stop at any time.
Who we share it with
We share only what's needed with our courier partners to deliver your parcel, and with payment providers to process your payment. We never sell your information.
How long we keep it
We keep order records for as long as we need them to run the store and meet legal and tax requirements.
Your choices
You can ask us to see, correct or delete your information by messaging us on WhatsApp at +91 84250 10209. We'll reply within 7 days.
terms
Last updated September 2026
By browsing this website or placing an order with VIBE CHECK, you agree to these terms.
Orders
Sending your bag on WhatsApp is a request to order. An order is confirmed only after we confirm stock and receive your payment. We may decline or cancel an order, for example if a piece has sold out, and we'll fully refund anything you've paid.
Prices
All prices are in Indian Rupees. Shipping is charged as set out in our Shipping policy. If a price is shown wrongly because of an error, we'll tell you before you pay and you can choose whether to continue.
Stock
Most pieces come in small batches. Something shown on the website may sell out before we confirm your order.
Product photos
Photos show the style, fabric and details of each piece as accurately as we can. Colour, print placement and embroidery can vary slightly between pieces.
Returns, exchanges and shipping
These are covered by our Shipping and Returns & exchanges policies, which form part of these terms.
Use of this website
The VIBE CHECK name and the content of this website are ours. Please don't copy or reuse them without permission.
Liability
If something goes wrong with an order, the most we are responsible for is the amount you paid for that order. Nothing here affects your rights under Indian consumer law.
Governing law
These terms are governed by the laws of India.
Grievances
For any complaint about an order or this website, message VIBE CHECK support on WhatsApp at +91 84250 10209. We'll acknowledge it within 48 hours and aim to resolve it within 30 days.